Shipping Policy

Last Updated: October 16, 2026

Thank you for shopping at Orivexe. We are committed to processing orders efficiently and keeping our customers informed throughout the shipping process.

Order Processing Time

Orders are generally processed within 1–5 business days after payment confirmation.

Business days exclude weekends and public holidays.

During promotional periods or periods of unusually high order volume, processing may take slightly longer.

Shipping Time

Our estimated shipping time is 7–15 business days after an order has been dispatched.

The total estimated delivery timeframe, including processing and shipping, is approximately 8–20 business days.

Please note that delivery may occasionally require an additional 1–2 business days due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

These estimates are not guaranteed delivery dates.

Shipping Fees

Shipping costs, if applicable, are calculated and displayed at checkout before payment is completed.

Orders with a merchandise subtotal of $59.99 USD or more qualify for free standard shipping to eligible destinations.

For orders below $59.99 USD, the applicable shipping fee will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take 24–72 hours to appear after the shipment has been handed over to the carrier.

Shipping Destinations

We ship to destinations available during checkout. Shipping availability, costs, and delivery estimates may vary depending on the destination.

If your location is not supported, you may be unable to complete checkout.

Incorrect Shipping Information

Customers are responsible for entering accurate and complete shipping details.

If you notice an error in your shipping address, please contact support@orivexe.com as soon as possible.

We will try to update the address before dispatch, but changes cannot be guaranteed once an order has been shipped.

Delayed or Missing Packages

If your order has not arrived within the estimated delivery period, please contact us with your order number.

Our customer support team will review the tracking information and assist with investigating the shipment.

If a package is confirmed lost in transit, we will work with you to arrange an appropriate resolution, including a replacement or refund where applicable.

Customs and Import Duties

For international orders, customs duties, import taxes, or other charges may apply depending on the destination.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Orivexe
Operated by COVE GENERAL GOODS LLC
Email: support@orivexe.com
Website: https://orivexe.com
Address: 1606 San Patricio Ave SW, Albuquerque, NM 87104, United States